night concierge

Company:  CV-Library
Location: London
Closing Date: 21/08/2024
Salary: £25,000 - £28,000 Per Annum
Hours: Full Time
Type: Permanent
Job Requirements / Description
Our client is a national property management group, based in East London. Due to the continued growth of the company, they are looking for a Night Concierge to join the expanding team. Responsibilities: * Being the first point of contact, welcoming visitors to the building in a courteous and helpful manner. * Providing excellent customer service at all times. * Taking inbound phone calls, redirecting or taking messages as required. * Taking delivery of parcels and distributing to residents' lockers. * Responding to resident queries promptly by telephone and email. * Maintaining logbook of current and past contractors and onsite visitors. * Key management including signing out of key cards to contractors and ensuring their prompt return Role Requirements * Good written and verbal communication skills and be well presented with a professional appearance. * 2 years’ experience minimum in hospitality, hotels or luxury residential apartments. * Fire Marshall training is desirable * Professional telephone manner * Good organisational skills and are willing to be flexible and assist with a variety of different tasks within the department
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