Global Business Director
Agency :Havas Media Group
Job Description Summary :Havas is one of the world's largest global communications groups, operating in over 100 countries. The Group is made up of two major divisions: Havas Creative Group and Havas Media Group.
We have a multi-disciplinary offering, united under one leadership, all in one building: advertising, media, data, technology, digital, social, mobile, CRM, UX, sports and entertainment, public relations, corporate communications, healthcare, design, research, employer branding and recruitment. Havas is the only truly integrated marketing and communications company in the UK.
Our mission is to unite brands and people through meaningful connections, driving business success. We are the fastest growing of the global networks and have a challenger brand mentality. We share one common purpose: to bring media and creative closer together for the benefit of our clients.
Havas Media Global is a dedicated team supporting global clients across strategy, insight, media, creative and digital. The culture of our group is best described as dynamic, entrepreneurial, and collaborative.
We have a blue-chip client list including Hyundai Kia, Jacobs Douwe Egberts and Telefonica.
We are solely immersed in global assignments and have the experience and understanding to fulfil the needs and challenges of global clients. We believe in modelling team structures after those of our clients and are set up to meet the unique requirements of each, from centralised one-hub market management to more coordinated or decentralised needs, adding value by leveraging central and local media expertise and the totality of our clients' media investments.
The Business Director is responsible for leading the day-to-day relationship with one of our largest global clients.
You should build trustful relationships with all client stakeholders and be regarded as reliable, responsive and be their go-to contact by being actively involved and overseeing all projects. You own the client relationship day to day and are responsible for the quality of our work. You will need to have a deep understanding of your client's unique needs and will be expected to act as a partner to guide and support them to achieve their objectives both operationally and strategically.
The role requires a blend of global campaign development and multinational media management experience. Your team will both planning and executing global media campaigns, while also overseeing outputs from our markets around the globe.
Job Description :
Mission & Responsibilities
Leadership in daily client relationship management . Lead the account activity, taking responsibility for the day-to-day account output from specialist and regional teams together with the Global account team.
Ensure smooth and efficient delivery of all centrally funded campaigns for product launches and Brand initiatives.
Lead the response to client briefs alongside relevant teams, c onnect ing and manag ing the integrated working process from end-to-end . Accountable for delivering valuable, high quality recommendations to clients
Ensure activation teams are delivering to brief/ client expectations
Develop best practice guidelines and media principles for local markets to ensure adherence to central strategic frameworks
Work with local teams to ensure delivery against client expectations
Be well informed about the current and future trends, in technology and media - and able to hold insightful discussions with clients , proactively bringing them recommendations
Lead and attend regular client meetings (2 times client review and 2+ annual hub trips). Ensure the content delivered is to a high standard and driving conversations forward with the client
Create action plans at client assessments which need to be delivered by the relevant teams (Central, - Regional, Finance) to ensure assessment scores are maintained or improved.
Work with central client to ensure we are supporting and managing their process expectations and that there is network-wide understanding and compliance. Use every opportunity to improve process to maximize Havas efficiency and promote internal services.
Ensure the annual KPI deliverables are being prepared and delivered by the relevant teams input regularly to ensure current client priorities are considered
Manage up to ensure that all senior leaders are continually aware of opportunities and risks for clients, the business and people
Prepare reporting requests for central management including budgeting updates and key client challenges
Support the Managing Director in the development of the Annual growth Plan and QBR's
Lead by example; as a senior member of the agency your behaviour sets the tone for the rest of the team - encourage teams to attend agency seminars and events plus support internal initiatives
Understand our products and services and how they can help our clients specifically data and content
Build relationships with internal stakeholders and communities
Be in constant search for opportunities through the scope of Havas Village and Vivendi entities
Seek and develop Out of scope opportunities and channel choice that provide enhanced revenue opportunities both with central initiatives and supporting local teams
- Previous experience & Industry background
- 10 + years' experience in client servicing or media strategy
- Media Industry, Data Industry, Tech Industry
Soft skills & Competencies
Team player - r elationship building skills internally and externally with the ability to quickly establish strong working relationships
Positive, approachable and friendly attitude
Pro-activity and openness to take responsibilities and be fully accountable
Being flexible, adaptable and organized to meet tight deadlines
Ability to liaise confidently with clients at all levels and react to different cultural practices. Regular client contact and should be able to operate at ease in developing and managing client relationships
Experience of preparing and delivering senior level presentations to clients and internally
Excellent written and presentation skills
Experience in automotive sector preferred but not essential
Working understanding of trading principles, practices and performance
Ability to lead and inspire teams
Effective under pressure and ability to meet tight deadlines
Contract Type :Permanent
Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job.
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