German speaking Customer Service Advisor

Company:  Park Street People
Location: London
Closing Date: 22/03/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description

An internationally renowned company in their industry is seeking a Customer Service Advisor with German language skills to join their team on a full time, permanent basis.

Utilising your English and German language skills, the successful candidate will be responsible

for providing a high level of customer service at all times ensuring sales opportunities are maximised through various communication channels.

Responsibilities will include, but will not be limited to:

  • Providing exceptional customer service via phone and live chat in the German language
  • Assisting with customer inquiries and resolve any issues with a friendly and positive approach
  • Developing good relationships with a diverse and dynamic team to ensure the highest level of customer satisfaction
  • Coordinating with couriers to oversee and track shipments
  • Maintain accurate records and ensure that all customer interactions are well-documented

The ideal candidate will have a proven track record of success working within a customer service role, you will possess excellent communication skills and be an excellent team player. In addition, you will have good IT skills as well as experience working with ERP systems would be advantageous.

In return the company is offering a competitive salary and a range of company benefits too.

For further information or to apply, please submit your CV through this website today.

Park Street People Ltd is an Equal Opportunities Employer. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We are acting as an Employment Agency in relation to this role.

Park Street People
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