Dynamics 365 CE/ CRM Support Consultant

Company:  Nigel Frank International
Location: Manchester
Closing Date: 14/08/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description

MS Dynamics 365 CE/ CRM Support Consultant

I am recruiting on behalf of an expansive UK Microsoft Partner, as they look to add to their specialist support team with a Dynamics 365 CE/ CRM support consultant. The role will involve supporting my clients diverse customer base within an enthusiastic, progressive team environment, where no 2 days are the same. This challenging opportunity provides a great platform to build on prior experience in D365/ Dynamics CRM systems support; growing exposure across a fantastic range of customer projects.

This role offers full home based flexibility, with occasional requirement to travel to customer site/ company office for meetings.

The role offers

  • Fantastic career progression potential within a growing MS Partner environment
  • A competitive starting salary up to 35,000
  • Company health care scheme and benefits package
  • Certified Microsoft training/ development opportunities
  • Regular company events/ team meet ups/ incentives

The role will involve

  • Supporting 1st/ 2nd line helpdesk support tickets surrounding Dynamics 365/ Dynamics CRM
  • Troubleshooting system performance issues/ minor bug fixing
  • Project based support analysis for new implementation projects
  • Training users on new functionality/ system changes
  • Working closely with customers to provide top tier customer service and support

Preferable skills for the role will include

  • Experience supporting Dynamics 365 Customer Engagement (CE) or Dynamics CRM (v2016)
  • Ability to support system issues to 2nd line level
  • Strong analytical skills, with the ability to understand issues and troubleshoot effectively
  • Broad modular understanding - ideally including finance, supply chain OR manufacturing
  • Excellent communication skills written and verbal, comfortable in user facing environment

Interested? Apply Today - Interview Slots Available!

Nick Butter / (phone number removed)/ (url removed)

To discuss this exciting opportunity in more detail within the Dynamics 365 market, please contact Nick Butter by phone on (phone number removed) or send your current CV to (url removed).

Nigel Frank International is the global leading Microsoft Dynamics Recruitment firm, providing the most Dynamics 365 opportunities within the global market. Dealing with both Microsoft Partners and End Users, our specific Microsoft Dynamics 365 team specialise in the highest amount of exclusive live roles within the UK market, enabling us to match your requirements with a broad range of exciting opportunities. Our client relationships have been built up through our extensive knowledge and experience within the industry, with clients using our service time and again for the best experience within the Dynamics 365 market.

I am interested in speaking to any Dynamics candidate who is seeking their next career move, and can ensure complete confidentiality in the process. To talk further about exclusive live opportunities in the UK Dynamics 365 market, please contact me ASAP.

(phone number removed) or via email (url removed)

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