Customer Service Advisor - Haywards Heath

Company:  Page Personnel
Location: Haywards Heath
Closing Date: 19/06/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
The Customer Service Advisor will play a vital role. They will ensure customer queries are handled efficiently and effectively whilst maintaining a high level of customer satisfaction.Client DetailsOur client based in Haywards Heath is a prominent player. With a sizeable team spread across multiple locations, they are noted for their dedication to providing exceptional service to their customers.DescriptionResponsibilities for a customer service advisorHandling customer queries via email, phone, and live chat.Tracking orders and resolving delivery issues.Working closely with the logistics team to ensure smooth operations.Providing information about products and services.Maintaining customer records by updating account information.Contributing to team effort by accomplishing related results as needed.Building sustainable relationships of trust through open and interactive communication.Handling complaints, providing appropriate solutions and alternatives within the time limits and follow up to ensure resolution.ProfileA successful Customer Service Advisor should have:Excellent communication and interpersonal skills.The ability to handle challenging customer situations with patience and professionalism.Strong team-working skills and the ability to work independently.A proactive approach to problem-solving.Job OfferA competitive salary of up to £23,400 per year.Opportunity to work within a vibrant and supportive team.Generous holiday leave.A culture that promotes work-life balance and employee wellness.The chance to develop your career
Apply Now
Share this job
Page Personnel
  • Similar Jobs

  • Customer Service Assistant

    Burgess Hill
    View Job
  • Labourer- Haywards Heath

    Haywards Heath
    View Job
  • Labourer- Haywards Heath

    Haywards Heath
    View Job
  • Payroll Administrator - Haywards Heath

    Haywards Heath
    View Job
  • Store Manager in Haywards Heath)

    Haywards Heath
    View Job
An error has occurred. This application may no longer respond until reloaded. Reload 🗙