Senior Manager – Learning & Capability

• Define and evolve global capability strategy; translate business priorities into capability roadmaps and investment plans


• Build trusted relationships with senior leaders; partner with the Chief AI Officer on AI Fluency strategy; collaborate across Solutions, Change Management and People & Culture


• Lead capability initiatives across AI Fluency, Transformation Consulting, ESM, SDLC and Leadership, combining learning with coaching, communities of practice and practical application


• Establish the function's operating model; lead the Learning & Capability Manager; foster innovation and continuous improvement


• Manage the capability development budget; establish governance frameworks; select and manage learning technology and vendor partnerships


• Champion AI-enabled ways of working; identify opportunities to simplify, automate and improve operational efficiency

Requirements

• Experience shaping learning, capability or talent development strategies in complex organisations


• Comfort building new functions and operating through ambiguity


• Strong commercial awareness connecting capability development to business outcomes


• Proven ability to influence senior stakeholders without direct authority


• Practical experience using AI and technology to improve productivity


• Curiosity, resilience and excellent communication skills

Core Competencies

Demonstrates expertise in shaping learning and capability development strategies within complex organizations, leveraging AI and technology to enhance productivity and operational efficiency. Proven ability to build relationships with senior stakeholders and lead capability initiatives that align with business outcomes.

Highest-signal resume keywords

• Capability Development Strategy


• AI Fluency Strategy


• Stakeholder Influence


• Learning Technology Management


• Operational Efficiency Improvement

ATS Optimization Keywords

Hard Skills

• Capability Roadmap Development


• Governance Framework Establishment


• Budget Management


• AI Application in Productivity


• Transformation Consulting

Soft Skills

• Excellent Communication


• Curiosity


• Resilience


• Relationship Building


• Comfort with Ambiguity

Industry Keywords

• Complex Organizations


• Continuous Improvement


• Coaching


• Communities of Practice


• Change Management

Tools & Technologies

• Learning Technology


• Vendor Partnerships