Company:
Harnham
Location: London
Closing Date: 26/04/2025
Hours: Full Time
Type: Permanent
Job Description
INSIGHT LEAD (FRENCH SPEAKING) - CLIENT SIDE
UP TO £75,000
LONDON/SOUTHAMPTON
We’re looking for a Customer Insight Lead to join a well known British retail brand. The research this candidate conducts will directly influence product decisions and business strategies in a collaborative, fast-paced setting.
THE ROLE AND RESPONSIBILITIES:
The Customer Insight Lead will:
- Lead research on own-brand products, providing insights that shape key categories.
- Work with stakeholders to turn broad ideas into clear strategies.
- Manage research agencies to ensure high-quality results.
- Understand customer needs in both trade and home-improvement markets.
YOUR SKILLS AND EXPERIENCE:
The Customer Insight Lead will have the following skills and experience:
- Ideally 10+ years of experience in qualitative & quantitative research
- Experience working client side at a retail business, or agency-side, with retail clients
- Fluent French & knowledge of French culture - must have
- Strong stakeholder management & ability to work in uncertain situations
- Experience in fast-changing, high-energy environments
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Harnham