Job Description
Business Development Director / Go-To-Market Director / Sales Leader
Location: London (Hybrid)
Employment Type: Full-Time
About the Role
Are you a commercially driven leader with a passion for driving strategic growth and building trusted client relationships?
We are looking for a Business Development Director / Go-To-Market Director / Sales Leader to lead and scale our ServiceNow sales and partnership strategy within the GBS (Global Business Services) context. This is a high-impact role for an ambitious, well-networked professional ready to shape and grow a leading digital transformation consultancy.
You will take full ownership of our go-to-market strategy, from lead generation and relationship building through to presales, deal shaping and conversion.
Key Responsibilities
- Opportunity Identification & Qualification – Identify and qualify new business opportunities aligned with our strategic vision, and target high-potential clients in the ServiceNow space.
- Sales Lifecycle Fulfilment – Lead the full sales cycle, from presales engagement through to closing, ensuring smooth handover and accountability across teams.
- Customer Data Management – Ensure the accuracy and strategic use of our CRM to support intelligent and insight-driven sales decisions.
- Alliance & Relationship Management – Own and strengthen our strategic partnership with ServiceNow, acting as the main interface with account and solution sales teams.
- Reselling & Market Channels – Drive additional revenue via new channels, including reselling, licensing, and expanding into new geographies.
- Team Leadership & Mentorship – Lead by example, coaching and developing other business development professionals as the team scales.
- Quality, Risk & Change Management – Anticipate and manage commercial and delivery risks, adapting our approach as needed for success.
What We’re Looking For
You are an entrepreneurial sales leader with strong ServiceNow ecosystem knowledge, a sharp commercial acumen, and a proven ability to build relationships that convert. You’re equally comfortable in the boardroom and on the front lines of client engagement.
Key Competencies
- Executive-level presence with the ability to challenge and advise senior stakeholders
- Deep understanding of ServiceNow sales cycles, value proposition, and partnership models
- Proven track record in deal shaping and developing commercial constructs
- Strong interpersonal skills and high emotional intelligence
- Outstanding communication and storytelling skills with a client-focused mindset
- Strategic thinker with the drive and creativity to open and grow new revenue streams
- Experienced in building and scaling high-performing sales teams
Qualifications & Experience
- Bachelor’s degree or equivalent
- 10+ years of experience in business development, sales, or GTM strategy roles
- Strong network within the ServiceNow ecosystem
- Must be able to provide strong references from previous roles
What’s on Offer
- Base Salary – Competitive base aligned to your experience
- Quarterly Bonuses – Significant performance-based earning potential
- Hybrid Working – Flexible blend of remote, office, and client-site work
- 25 Days Annual Leave – Plus UK public holidays
- Private Medical Insurance – Health coverage for peace of mind
- Life Insurance – Additional financial protection
- Enhanced Sick Pay – Supporting you through illness
- Training & Development – Invested in your continuous professional growth
- Community Volunteering Day – Time to give back
If you’re ready to drive meaningful growth and lead strategic sales in a rapidly scaling consultancy, apply now.