Trade Floor Support

Company:  Harrington Starr
Location: London
Closing Date: 21/07/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Job DescriptionTrade Floor Support Analyst - INSIDE IR35 - 6-month rolling contract - £350 PER DAY Join a dynamic team as a Senior Trade Floor Support Analyst and play a crucial role in maintaining a seamless Front Office Trade Floor/Treasury desktop environment.Key Responsibilities:Investigate and resolve Front Office-related issues, collaborating with application owners, infrastructure teams, IT security, and vendors for effective problem management.Provide English language support to Front Office colleagues across the EMEA region, considering cultural and language differences.Foster collaborative relationships within the IT division, locally and globally.Gather and understand business users' requirements.Cover the Trading floor IT support contact, handling calls, creating tickets, and escalating as needed.Support walk-up and email requests, managing tickets and escalations.ESSENTIAL:Must have financial services experienceMust have experience working on the trade [email protected]
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