Service Team Leader

Company:  Office Angels
Location: Cheshire
Closing Date: 25/03/2024
Salary: £28,000 - £35,000 Per Annum
Hours: Full Time
Type: Permanent
Job Requirements / Description

Service Team Leader

Previous experience within engineering or scheduling engineering work is essential

£28,000 - £35,000 depending on experience

8am - 4.30pm

Our client, an established organisation based in Macclesfield, is seeking a motivated and experienced individual to join their team as a Service Team Leader. With a solid reputation built on trust and professionalism, our client is trusted by major organisations across the Northwest.

In this permanent role, you will take a leadership position within the service team, ensuring the smooth operation of all service activities. Your primary responsibility will be to supervise a small team, coordinating their day-to-day activities and ensuring that all work is carried out to the highest standards of quality and safety.

Key Responsibilities:

  • Lead, motivate and develop a team, monitoring their performance and providing guidance and support when needed
  • Deal with any escalated customer queries
  • Plan and allocate resources effectively to ensure the timely completion of service projects
  • Ensure all KPIs and targets are met and CRM is up to date
  • Liaise with customers to gain a deep understanding of their requirements and provide appropriate solutions, building relationships with all clients
  • Identify areas for process improvement and implement effective solutions to enhance service delivery
  • Stay up-to-date with industry trends and best practises, continuously expanding your knowledge and skills

Qualifications and Experience:

  • Proven experience in a similar supervisory role, ideally gained within the engineering sector or with experience liaising with and scheduling engineering work
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team
  • Excellent IT skills
  • Good commercial awareness
  • Full UK driving licence is essential

Our client values diversity and inclusivity, and we encourage individuals from all backgrounds to apply. They offer a competitive salary range of £28,000 to £35,000, dependent on experience and qualifications. In addition, you will have the opportunity to develop your career within a supportive and dynamic working environment.

If you are a driven and self-motivated individual with a passion for leading and developing teams, then we would love to hear from you. Please submit your application today and take the next step in your career.

Please call for more information or email

Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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