Compliance Manager - Woking

Company:  Page Personnel
Location: Woking
Closing Date: 19/06/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
The role of Compliance Manager is to continuously assess the financial risk of our Members to our business by identifying non-compliance issues and to make and act upon recommendations to avoid, reduce or transfer the financial liability. Client DetailsA well known client in the Woking area.DescriptionPoint of referral for colleagues, our Business Partners and anyone reporting concerns or issues with current Members across The Travel Network Group;Identify applicants and Members who are high risk;Completing a reconciliation of current Member's trust accounts when necessary and resolving any matters arising;Follow up concerns until resolution or escalation, and record actions & outcomes;Implementing the closure process from discovery of loss until file closure;Engage and manage colleagues to liaise with clients during the closure of a member;Liaise with applicants to confirm a reconciliation of their current business where required;Administer payments and bookings relating to closed members.Liaise with other departments regarding any areas of concern across the membershipHelp onward clients of closed members with any queries regarding their bookingsAssist current member with any queries or concernsProfileVery strong and effective verbal & written communication skills and interpersonal skills.Very strong attention to detail and follow up.Ability to multi-task and deliver results under pressure.Self-motivated, but enjoys being part of a teamMultitasker with ability to prioritise issues using own initiative, exercising sound judgement;Good IT skills, able to use systems to maintain high levels of accuracy;Is a credible source and "go to" person;Customer focused, 'can do'/'will do' attitude, assisting in other areas of the business if required.Ability to liaise with colleagues across all levels.Job OfferPension, private medical health care and life assurance.
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